We love our lashes and we want you to love them just as much. If you are not happy with your purchase please visit:
Returns and exchanges need to be within 14 days of date your order is fulfilled (shipped from us). Customers are responsible for the return postage cost. We have a 14-day money-back guarantee and we will refund, replace or exchange your order within 14 days as long as conditions below are met.
Conditions of Our Guarantee:
- Product is either unused or damaged/defective
- Order is returned within 14 days of fulfillment
- Please provide a picture of the product if damaged/defective
You can also contact us at firstname.lastname@example.org. Please allow up to 48 hours for a reply.